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Osnovni podatki o gradivu
Title	Večnivojski model podpore uporabnikom komunikacijsko-informacijskega sistema v Slovenski vojski : analiza organizacije in učinkovitosti=A multi-level support model for CIS users in the Slovenian Armed Forces : an analysis of organization and effectiveness / Mihael Plevnik
Authors:	Plevnik, Mihael (Author)	Language:	Slovenian	Work type:	Unknown	Tipology:	1.04 - Professional Article	Organization:	MORS - MORS publications	Keywords:	komunikacijsko-informacijski sistem, podpora uporabnikom, storitveni center, lokalna podpora, tehniča podpora, ITIL	UDC:	355(497.4):004	article ISSN:	1581-5196	COBISS_ID:	274394883	Statistika:	122 ogledov; 4 prenosov	Categories:	Document is not linked to any category.
Files:	RAZ_Plevnik_Mihael_i2025.pdf (150,54 KB)
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Language:	English	Title:	A multi-level support model for CIS users in the Slovenian Armed Forces	Keywords:	communication and information system, user support, service center, local support, technical support, ITIL