Opis: The present cross-sectional quantitative research aims to gain a sense of which form of violence is the most common in Hungarian healthcare institutions. It aims to assess whether communication, simulation, and self-defence training is provided in institutions, to find out whether workers would participate in such training, and to assess the relationship between training (communication, simulation, self-defence) and confidence. Healthcare workers are affected by most acts of violence coming from patients. The most common type of aggression on the part of patients and relatives is verbal aggression, including teasing, verbal abuse, and threats of abuse. The data show that communication training alone is not enough to make health workers confident. They should have a tool in their hands, e.g., practice after selfdefence education, simulation practice, as this makes it easier for the employee to communicate.
Najdeno v: ključnih besedah
Povzetek najdenega: ...from patients. The most common type of aggression on the part of patients and relatives...
Ključne besede: aggression, healthcare, prevention, training, self-defence, confidence
Objavljeno: 07.12.2021; Ogledov: 2353; Prenosov: 50
Polno besedilo (429,73 KB)